FAQ · Working With An Agency

Working with a digital marketing agency, straight answers.

How a digital marketing agency actually works — what they should be doing, what it should cost, and how to spot the difference between a real partner and a content mill. Talk to our team.

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What does a digital marketing agency do?

A real digital marketing agency does three things: (1) generates leads through paid and organic channels, (2) builds the systems that convert those leads into customers, and (3) reports on what's actually working and adjusts. Our full service stack is here.

How is eDigishark different from other digital marketing agencies?

Most agencies stop at traffic — they get you clicks and visitors and call it a day. We build the full system: traffic, AI-powered response, automated follow-up, and conversion infrastructure. The focus is revenue, not vanity metrics. More on our philosophy.

How much do digital marketing services cost?

Pricing varies enormously based on services, market, and ambition. Realistic monthly retainers for small to mid-sized businesses range from $1,500 to $10,000+, plus ad spend. Anything under $500/month is usually template-based work that won't move the needle. Anything quoted before a discovery call is a red flag. We quote based on your specifics.

Should I hire an agency or build an in-house team?

Agencies are faster, cheaper, and bring multi-industry experience. In-house teams give you deeper alignment but cost 3–5x more once you factor in salaries, benefits, software, and ramp-up time. Most businesses under $5M in revenue are better served by an agency partner — sometimes both, with the agency handling specialties the in-house team can't.

What services does eDigishark offer?

Our core services are GMB optimization, SEO, social media management, AI assistants, and our all-in-one SaaS Business System. Most clients combine 2–4 of these into one integrated strategy.

How long is a typical contract?

Most of our engagements run on month-to-month or 3–6 month terms. SEO and content work realistically needs at least 90 days to show meaningful results, which is why we structure for that timeline. Long lock-in contracts (12+ months) usually exist to protect the agency, not the client.

Do you work with businesses outside San Jose, California?

Yes. We're headquartered in San Jose, but the majority of what we deliver runs remotely — strategy calls, automation builds, content production, reporting. We currently serve clients across the US and internationally. Reach out to see if we're a fit.

How do I know if a digital marketing agency is legit?

Three checks. (1) They show specific, recent client results — not just logos. (2) They ask you questions about your business before proposing tactics. (3) They explain what they'll do clearly enough that you understand it, even if you couldn't do it yourself. Agencies hiding behind jargon are usually hiding bad work.

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